CIRCLE BOOKING TERMS AND CONDITIONS OF KUUTCH LTD T/A SAMANTHA TREMLIN

​

INTRODUCTION
Samanthatremlin.com (“site”) is owned and operated by Kuutch Ltd, a company registered in England and wales under company number 12776203 and with our registered office at 20-22 Wenlock Road, London, England, N1 7GU], business address at The Corner Office, 5 Harts Croft, Brimsham Park, North Yate, South Glos, BS37 7XE.
Please read these terms and conditions carefully before placing an order. By purchasing services on this Site, you agree to be bound by these terms and conditions. If you are not willing to be bound by these terms and conditions, please do not purchase services from this Site. 

​

AGREEMENT
Please read this agreement carefully because it not only sets up our legal relationship, but also gives you useful information about how your Wellbeing Circle sessions will work. If you book and pay for your sessions online, we will accept your order when you book your sessions. At that point, this document will be a legally binding contract between us.

​

YOUR WELL-BEING AND HEALTH
We are not trained in medicine or mental health, so we can't tell you if you should join the circle sessions or not. If you have any worries about your physical or mental health, you should talk to your doctor or another medical professional before you start the sessions. You should let us know right away if you have any physical or mental health problems or if you are worried about coming to the sessions. If we're worried about your health or your ability to be a part of the circle, we might ask you to leave the group. You agree that you are going to the sessions on your own free will and are willing to deal with any health problems that might come up as a result.

 

PRINCIPLES
You must wear comfortable clothes that are right for the class, as explained on our website. Also, the following rules are true, you may not:
a)    Smoke anywhere on the premises where the classes are held;
b)    Use a cell phone during the class
c)    Bring children under 12 to a class.
d)    Bring animals into the premises where the classes are held (except guide dogs)
e)    Come to class under the influence of drugs or alcohol
f)    Disrupt our classes in any way.
g)    Don't show respect for any problems that are talked about during the sessions and break the confidentiality rule. Every session is a safer place to talk about whatever is going on, and what is said in the room stays in the room.

 

CLASSES AND CLASS CHANGES
Each of our meetings lasts 90 minutes, and then we have time to talk to each other. The sessions will happen at the times and dates listed on our website's schedule. We reserve the right to change our schedules, scheduled sessions, and venues. If we do, we'll let you know as soon as possible, but we won't be able to give you a refund. We also reserve the right to switch the person leading the session without giving you any notice. Please keep your email address and other contact information up-to-date and send us an email at hello@kuutch.com if you need to send us updated information. We might make changes to the schedule or the times of the sessions and post them on our website, so please check it often.

Unless you are told otherwise, all classes will be held at the Goldney House Wellness Centre on High Street in Chipping Sodbury. It's very important that you show up on time to the Sessions. Please plan to get there early in case there is heavy traffic or something else that could cause you to be late. We'll close the door to keep people from getting in the way, so if you're late for your session, you'll have to wait outside until we say it's okay for you to come in, and we won't be able to go past the end time or give you a refund. You can't give your spot in a session to someone else.

Before our first meeting and at other times during our sessions, we may ask you to fill out a questionnaire. It is very important that you answer these questions honestly and completely, as they will be the basis for our circle.

If you need to cancel a session, you can do so for free as long as you let us know at least 24 hours in advance. Call Sam at 07968 354662 to let us know about this. If you miss a session or cancel with less than 24 hours' notice, you will be charged the full price for that session.

 

YOUR CONSUMER RIGHTS

The Consumer Protection (Distance Selling) Regulations 2000 ("Regulations") may apply to the services provided under this agreement. However, you agree that we can start providing the services before the end of the 14-day cancellation period mentioned in the Regulations. If we've already started working on the services by the time you decide to end the contract, you agree to pay us for any costs we've incurred in getting started. If we've already done all of the work before the cancellation period ends, you can't get out of the contract. If you cancel this agreement and we haven't started providing the services yet, and if you've already paid for services that haven't been done yet, we'll give you your money back. You can end this agreement at any time during the cancellation period by sending an email to hello@kuutch.com.

 

Every place in our circle is up for grabs. We don't give any preference, and spots are given out based on who gets there first. If you don't follow our reasonable instructions during a session or if we think you're making the group uncomfortable, we may ask you to leave the circle and won't have to give you a refund.

​

COSTS AND MONEY OWED
We'll charge you £10 per session, plus VAT if it applies, or £34 per month if you come once a week during that month. This is due before the session, and if we don't receive payment in cleared funds before the session, we won't go ahead with the session (if it was a one-on-one session) or you won't be able to come to the session (where the booked session was a group session). We may charge you in advance for blocks of sessions, and these blocks may have to be used within a certain amount of time or they will expire, and we won't have to give you a refund.

 

THIRD-PARTY LOCATIONS
We have our circle at places that belong to other people. You agree to follow their rules and policies, especially those that have to do with health and safety and fire safety. You agree to pay us back for any loss we experience because of what you do or don't do at a third-party venue. If you bring your own things to circle, you are responsible for keeping them safe, and we won't be responsible if you lose, break, or destroy them.

 

PROTECTION OF DATA
When it comes to your personal information, we follow the laws that protect it. Please read our notice about privacy. Privacy Policy | Samantha Tremlin to find out more about how we use the personal information you give us.

 

THE PROPERTY OF IDEAS
We own or have a licence for all Intellectual Property Rights and other rights in the materials and content we use in the sessions, and nothing in this agreement or elsewhere gives you or anyone else ownership of the Intellectual Property Rights in such materials or content. You may not copy, reproduce, publish in any way, share, sell, give away, or otherwise make any of the content or materials we use in circle available to a third party. We give you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use all or part of the content or material used in the sessions only for the purposes for which the sessions were given. You can't record audio or video of any part of our sessions or the whole thing without our written permission first. If you give us permission, we may record audio and/or video of our classes.

 

LIABILITY - PAY CLOSE ATTENTION TO THIS SECTION
This agreement does not limit liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or for anything else for which liability cannot be legally limited or excluded.

a)    The services must be done with the right amount of care, skill, and talent. Aside from this, all other warranties and promises are disclaimed to the fullest extent allowed by law.
b)    You must let us know about any physical or mental health problems that might make it hard for you to attend the sessions or hurt your health while you are there.
c)    You won't be responsible for any loss of profits, loss of business, loss of goodwill, or other similar losses, loss of expected savings, loss of goods, loss of contract, loss of data or information corruption, or any special, indirect, consequential, or pure economic loss, costs, damages, charges, or expenses you suffer or pay because you signed this agreement.
d)    Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution, or any other way related to the performance or planned performance of this agreement is limited to the total price you paid for sessions in the 12 months before any claim.
e)    If you do something or don't do something, or if something happens outside of my control that stops or slows me from doing my job, we won't be responsible for any costs, fees, or losses you have or will have as a result, either directly or indirectly.
 

This section on liability will still be in effect after this agreement is over.

 

GENERAL
If, during the term of a Contract, we do not insist that you strictly follow any of your obligations under the Contract or any of these terms and conditions, or if we do not use any of the rights or remedies to which we are entitled under the Contract, this does not mean that we have given up those rights or remedies, and it does not mean that you don't have to follow those obligations. If we let you off the hook for a mistake, that doesn't mean we'll let you off the hook for another mistake.

 

No waiver by us of any of these terms and conditions is valid unless it is made clear that it is a waiver and is sent to you in writing in the same way as in clause 14 above.

 

If any of these terms and conditions or any of the provisions of a Contract are found to be invalid, illegal, or unenforceable in any way, that term, condition, or provision will be cut off from the rest of the terms, conditions, and provisions, which will still be valid to the fullest extent allowed by law.

 

These terms and conditions and any document expressly referred to in them make up the whole agreement between us about the subject matter of any Contract. They replace any previous agreement, understanding, or arrangement between us, whether it was spoken or written.

 

We both agree that, in entering into a Contract, neither of us has relied on any representation, undertaking, or promise made by the other or be implied from anything said or written in negotiations between us before such Contract, except as expressly stated in these terms and conditions.

 

Neither of us can sue the other for making a false statement, verbally or in writing, before the date of a contract, unless the false statement was made with bad intentions. The other party's only option is to sue for breach of contract, as described in these terms and conditions.

 

We reserve the right to change and update these terms and conditions at any time.
 

You will be subject to the policies and terms and conditions in place when you order sessions from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in

which case it will apply to orders you've already placed), or if we tell you about the change before we send you the Download Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Session).

 

Contracts for buying weekly sessions through our website and any dispute or claim arising out of or in connection with them, their subject matter, or how they were made (including disputes or claims that have nothing to do with the contract) will be governed by English law. Any dispute or claim that comes from or is related to these

Contracts or how they were made (including disputes or claims that have nothing to do with the Contracts) will only be heard by the courts in England and Wales.

 

CONTACT US
For any questions or queries you can contact us at +44 (0)7968 354662 or e-mail us at hello@kuutch.com